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The "Success Express" Workshop Series

The Success Express Workshop Series offers programs to help businesses improve their performance in key areas and kick their business up to the next level. Sales, marketing and business development professionals as well as entrepreneurs who want to sharpen their skills will find real value in these interactive workshops. These programs are designed to provide you with the information and resources needed to help increase your sales, enhance productivity and improve your bottom line. Our industry experts will share their knowledge, conduct open discussions, and hold question and answer sessions. Each workshop is a half day long (8:30-11:30 am) with clearly defined goals for maximum impact.

Upcoming Workshops

October 18, 2016
Success Express Workshop Series
Connect with Customers to Increase Sales

Event Information
Presenting Program Sponsor
October 18, 2016

30 Lyman Street, Suite Six, Westborough

8:00 am- Registration
8:15-10:30 am

Free- Chamber Members
$55 - *Nonmembers (must prepay by credit card)       
Presented by:
Deb Bercume
Executive Coach
Bercume Associates, Inc.
6 Rockwell Drive
Shrewsbury, MA 01545

Connect with Customers to Increase Sales
Business Owners/sales people want results.  But how do you get results when you don't speak your customers "language?"  We can help you recognize and understand your customer's buying styles.
Not every customer responds well to the same sales approach.  Business owners/sales people who learn to adapt their behavior are better able to meet customer needs and improve sales results. Let us help you to better connect with customers to increase these key skills.
Learning Outcomes:
  • Identify and understanding your customer's buying styles.
  • Adapt your sales style to meet your customer's needs.
  • Develop strategies to increase your effectiveness with customers.
*Workshop attendees receive a 30-minute complimentary coaching session and an opportunity to complete the Everything DiSC Sales Profile after the event.
Stay Connected

Registration is required for this event.
To register, please visit our Event Registration page or call the chamber office at 508-836-4444.